Customer Reviews

Reviews for Newark Car Care Center

I found Newark Car Care from it's Google+ reviews so I knew it was going to be good. But, I was not ready for exactly HOW good it is. I took my Porshe 911 in to change out all my tires. Jesse ordered my tires a day in advance of my coming in (without charging my card--he took the risk I wouldn't show). When I came in adn he say that my rear wheels were non-standard adn that he had the wrong tires for the job, he sent one of his guys to the warehouse to get four new matching tires of the right size. Within in an hour they were on and looking great. But what was really special is how honest a business man Jesse is. An honest mistake in tire size cost him more money, but he stuck with his original quote and ate the difference himself. I offered to pay him for the difference because it was really my mistake for not knowing my wheel size but he wouldn't take my money. Then even better I showed him a check engine light that my Manhattan Porsche dealer wanted to spend $3000 fixing. Jesse fixed it for free. Are you kidding me? If I had gone to Manhattan Porsche I would have been charged $5,000 for the tire change and oxygen sensor. Instead Jesse rings me up for a little over a $1,000. I couldn't be happier than to find and honest business man in Newark tire changing industry. You're the real deal Jesse Thanks!
Recommended? Yes |  by , September 23, 2015
Update to my review below! I went back today, ten days after my visit I describe below. This time with my wife's car--a Mercedes GL -- with a slow leak. Jesse and his team remembered me and thanked me for the review below. They took the car in, found a simple nail puncture that needed a patch. They patched it and had me on my way. I won't tell you what they charged me--lets just say these guys understand how to delight a customer and cement a relationship. Any issue--ANY issue-- I have with either my Porshe or my Mercedes, I'm bringing it back here. It can take you a lifetime to find a service shop you can truly trust--well, I've only been in NYC three years, and I've found mine.
Recommended? Yes |  by , September 23, 2015
Found out the issues and fixed them at an appropriate price. I've been here severally times without problem. It's pretty busy here so there might be a wait but it's definitely worth it. I've have engine work and brake work done there.
Recommended? Yes |  by , September 23, 2015